ITW, industrial trade well sdn.bhd

INDUSTRIAL TRADE WELL Sdn.Bhd

ITW Group comprises of several entities, each focused in a specialised and individual core area of expertise, ranging from mechanical,electrical and instrumentation installation to full system integration. We proud to service Malaysia industry leaders, multinational corporations from diverse industries such as oil & gas, chemical & petrochemical, construction materials and other industries as well. We have the capability to deliver a wide selection of engineering products, services, complete solutions and expertise to meet customers' needs.

We are here to help

Our highly-trained customer support executives are available during normal
working hours (8.30am to 5.30pm Monday to Friday) to answer your questions.

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More Important Than Product Quality: Support Quality

With over forty years of experience we have been committed to provide our customers with the following services:

- The most competitive prices and charges
- Preparing the required items within the shortest possible time
- Surpassing the customers’ satisfaction
- Proposing updated and new versions of a product in case it is obsolete or client’s request for updating its site.
- Preparing the brand new original product from the main manufacturer.
- Delivery to customer by any term of delivery required.
- Technical evaluation and support
- Acceptance of payment by any current exchange rate
- An online reply by ITW staff within the shortest time
- ITW’s responsibility against its commitments of orders
- Shipping the cargo under the international terms of ISO2010 and the international standard condition
- Preparing any required certificate relevant to the purchased product